Website Publisher

COTOON GESTION, SASU with a share capital of €12,000
Registered office: 4 rue Basque – 68000 Colmar – France
Registered with the RCS of Colmar under no. B898213301
Professional real estate management license no. CPI 6801 2022 000 000 008 issued by the CCI Alsace Eurométropole
Financial guarantee: GALIAN Assurances, 89 rue de la Boétie, 75008 Paris (up to €800,000)
Phone: +33 (0)3 69 61 86 18
Email: info@cotoon.fr
Websites: www.cotoon.fr / www.cotoon.com

Legal Representatives
President: Emmanuel SINGER
Managing Director: Samantha STRAUB

Publication Director
Samantha STRAUB, as Managing Director.

Website Hosting
IONOS SE, 7 place de la Gare – 57200 Sarreguemines – France
Phone: +33 (0)970 808 911 – www.ionos.fr

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Privacy Policy & Data Protection

Protecting your personal data is our priority. All processing is carried out in compliance with the General Data Protection Regulation (GDPR) and applicable laws.

1. Data Controller

The data controller is:
COTOON GESTION, 4 rue Basque – 68000 Colmar – France.

2. Data We Collect

We only collect data that is strictly necessary for our services, including:

• Title, first name, last name

• Postal address

• Email address

• Phone number

• Information related to booking requests, contact requests, or newsletter subscriptions.

3. When Do We Collect Your Data?

• When you request a booking or contact us

• When you subscribe to our newsletter

• When you use our services (rental management, customer support, etc.).

4. Purposes & Legal Basis

Your data is collected for the following purposes:

• Managing reservations (legal basis: contract performance)

• Communication with guests and property owners (legal basis: legitimate interest)

• Sending newsletters and commercial information (legal basis: consent).

5. Data Security

Your information is stored securely. Only authorized staff members of our agency may access it, in compliance with confidentiality obligations.

6. Data Sharing with Third Parties

We do not sell, rent, or trade your personal data.
However, data may be shared with technical service providers strictly necessary for our services, such as:

• Website hosting: IONOS

• Newsletter management: Brevo (formerly Sendinblue)

• Online appointment booking: Appointlet

• Website analytics: Google Analytics

• Booking & guest management: Yaago / Avantio
  All these providers comply with GDPR obligations.

7. Cookies & Trackers

Our website uses cookies to:

• Measure audience and website performance (Google Analytics)

• Improve user experience

• Enable social media sharing features
  You can manage your cookie preferences at any time via the cookie banner or your browser settings.

8. Data Retention

Your data will be stored for:

• Up to 4 years after your last interaction with us (booking, contact, or newsletter activity)

• Or until you request deletion.

9. Your Rights

Under GDPR, you have the right to:

• Access, rectify, and update your data

• Request deletion of your data (“right to be forgotten”)

• Restrict or object to processing

• Request portability of your data

• Withdraw consent for newsletters at any time

To exercise these rights, please contact us at:
info@cotoon.fr or by mail at:
COTOON GESTION – 4 rue Basque – 68000 Colmar – France

For security reasons, we may ask you to provide a valid ID when processing your request.

10. Complaints

If you believe your data protection rights are not being respected, you have the right to lodge a complaint with the CNIL (French Data Protection Authority): www.cnil.fr.